Two Ways to File

Two ways to file: File online or file by phone.
  • File Online

    The Michigan Web Account Manager (MiWAM) allows you to file for unemployment benefits via the Internet. You will be asked for input to support your claim. The process could take up to 45 minutes depending on your connection speed and the accuracy of the your current information in our system.

  • File By Telephone You can file for unemployment benefits by phone from anywhere in Michigan or North America. The state's unemployment insurance program has a special toll-free telephone number for filing a new claim or reopening an established claim: 1-866-500-0017, TTY 1-866-366-0004

Check Claim Status, Resolve Problems

Check claim. Resolve problems. Get help.
  • Inquire About Your Claim by Phone

    If you have filed a claim, you can check the status or resolve problems by touch tone phone.

    Weekdays 8:00 a.m. - 4:30 p.m.
    Call 1-866-500-0017.
    TTY: 1-866-366-0004.

  • Using MARVIN to Inquire About Your Claim
  • Michigan Web Account Manager (MiWAM)

    The Michigan Web Account Manager (MiWAM) is the UIA’s system for managing your own UIA account online. MiWAM makes doing business with the UIA simpler, faster and more efficient.

    With MiWAM you can:

    • Check your claim balance and benefit payment history

    • Update your personal information

    • Choose or change your payment method (debit card  or direct deposit)

    • Submit a question for a response by email

    • Make a payment

    • File a protest or appeal a decision

    • Submit monthly work search information

  • Problem Resolution Offices - Need Help?

    The UIA's permanent and temporary Problem Resolution Offices (PROs) resolve customer problems and provide access to automated resources. PROs provide telephones and computers for customers who may not have access to a computer or telephone to file their claim. They also provide in-person help for problems with claims. PROs are open 8 a.m. to 4 p.m. Eastern time weekdays, except state holidays.