May 18, 2021
LANSING - Michigan Attorney General Dana Nessel is reissuing a consumer alert on robocalls after the Department received complaints related to calls impersonating Amazon customer service.
Michiganders should scrutinize calls alerting them to suspicious activity on their Amazon account and avoid giving out personal information if you receive one.
"If you are contacted by an unsolicited caller asking for your personal information and if they insist there is a problem with any of your accounts-don't fall for it," said Nessel. "Bad actors are working overtime in an effort to bamboozle you out of your hard-earned money. If you are an Amazon customer, log in to your account directly through the mobile app or website to verify your order status or contact customer service."
How to spot the "Amazon Scam":
Amazon investigates these complaints and will take action, if warranted.
While the Department continues to crack down on robocalls, consumers should take these steps to protect themselves:
The Department of Attorney General provides a library of resources for consumers to review anytime. Attorney General Nessel encourages everyone to review the Imposter Scam and Phishing Scam alerts for more information on how to protect yourself.
As always, your connection to consumer protection is just a click or phone call away. Consumer complaints can be filed online at the Attorney General's website, or by calling 877-765-8388.