It sounds like a good deal: “10% Off EVERYTHING!” But take a closer look. You are not getting that $50 item for $45.00 ($50 less 10%). Instead, you have to pay full price today and get money off on a future in-store purchase — after you fill out and timely mail in your rebate form with proper documentation.
A number of consumers have complained about companies offering temporary in-store-only rebates with terms or conditions so complicated that many consumers will either fail to send in the requisite paperwork or fail to redeem the rebate altogether. As a result, they never receive the “discount.”
As a savvy shopper, it pays to take a moment to read and understand any offer. And while it is not illegal to offer in-store-only rebates, it also may not be in your best interest.
Note: If you purchase a rebate-eligible product and never receive the promised rebate, you should file a consumer complaint with our office immediately so we can track and pursue as appropriate.
Complaints should be directed to the Attorney General’s Consumer Protection Team:Consumer Protection