The Licensing and Complaints Division is responsible for handling a broad spectrum of construction code and licensing complaints. The Division may be reached at:

Bureau of Construction Codes
Licensing and Complaints Division
P.O. Box 30254
Lansing, MI 48909
517-241-9309

They can address questions and concerns involving:

  • Complaints against boiler, electrical, mechanical and plumbing licensees;
  • Complaints against local units of government relating to the administration and enforcement of construction codes performed by the local unit of government;
  • Complaints against Mobile Home Communities. Complaints regarding installation, servicing, manufacturing or retail mobile home operations should be directed to: 
U.S. Department of Housing and Urban Development
1350 Euclid Avenue 
Cleveland, OH, 44115 
216-522-4067
  • Questions regarding eligibility of examinees, licensure and registration issuance, and renewals of registration of licenses. Telephone inquiries may be reached at 517-241-9316. 

NOTE: Residential Builders and Maintenance & Alteration Contractors are not licensed with the Bureau. Instead, contact the Bureau of Professional Licensing at 517-373-8068;

  • Complaints involving the failure to adhere to the state’s barrier free design requirements.