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Advertising Animal Control Antitrust Automotive/Motorcycles Bail Bondsmen
Banks Builders & Home Improvment Canadian Scams Charities Child Support
Collections Contractors (electrical, plumber, mechanical) Corporations Credit Card Fraud Credit Reporting Bureaus
Credit Unions Discrimination/Civil Rights Drugs Education Employment Agencies
Energy Food Free Annual Credit Reports Funeral Home Operators Gasoline
Health Care Homeland Security Housing Insurance Item Pricing
Judicial Tenure Commission Landlord/Tenant Lawyers Licensed Professions/Occupations  Mail Fraud Schemes
Military & Veteran Affairs Mobile Homes/Parks Mortgage Companies Movers Police
Product Safety Product Warranty & Defects Pyramid Schemes/Franchises & Businesses Real Estate Savings & Loans
Stocks/Bonds/Securities Student Loans Taxes Telemarketing Travel
Utilities Wages Miscellaneous Resources    

 

Consumer Complaint Directory

Complaint Category Subcategory  Type Agency  Phone  Fax 
Advertising   State MI Department of Attorney General
Consumer Protection
877-765-8388  
Advertising   National Federal Trade Commission
Consumer Response Center
877-382-4357  
Animal Control   State MI Dept. of Agriculture & Rural Development 
Animal Industry Division (AID)
800-292-3939  
Antitrust   State MI Department of Attorney General
Corporate Oversight Division
517-335-7632  
Automotive
Motorcycles
Used Car & Dealer Problems, Repair Facilities  State MI Secretary of State
Regulatory Monitoring Division
888-767-6424  
Automotive
Motorcycles
Automobiles within manufacturer's warranty State MI Department of Attorney General
Consumer Protection
877-765-8388  
Automotive
Motorcycles
Odometer Fraud Federal US Dept. of Transportation
National Hightway Traffic Safety Administration
888-327-4236  
Automotive
Motorcycles
Safety Recalls Federal US Dept. of Transportation
National Hightway Traffic Safety Administration
888-327-4236  
Automotive
Motorcycles
Safety Recalls Federal Center for Auto Safety 202-328-7700  
Automotive
Motorcycles
Dispute Resolution - Chrysler Corporation (Chrysler, Plymouth, Dodge, and Jeep) National Chrysler Customer Center 800-247-9753  
Automotive
Motorcycles
Dispute Resolution - Ford Motor Company (Ford, Lincoln, and Mercury) National Ford Motor Company
Customer Relationship Center
800-392-3673  
Automotive
Motorcycles
Dispute Resolution - General Motors Company Buick National General Motors Company Buick Customer Assistance Center 800-521-7300  
Automotive
Motorcycles
Dispute Resolution - General Motors Company - Cadillac National General Motors Company Cadillac Customer Service Center 800-333-4223  
Automotive
Motorcycles
Dispute Resolution - General Motors Company - Chevrolet National General Motors Company Chevrolet Customer Assistance Center 800-222-1020  
Automotive
Motorcycles
Dispute Resolution - General Motors Company - GMC National General Motors Company GMC Customer Assistance Center 800-462-8782  
Automotive
Motorcycles
Dispute Resolution - General Motors Company - Pontiac National General Motors Company GM Customer Assistance Center 800-762-2737  
Automotive
Motorcycles
Dispute Resolution - General Motors Company - Saturn National General Motors Company GM Customer Assistance Center 800-553-6000  
Bail Bondsmen   State MI Department of Insurance & Financial Services 877-999-6442  
Banks   State MI Department of Insurance & Financial Services 877-999-6442  
Banks Administrator of
National Banks
National Comptroller of the Currency
Customer Assistance Group
800-613-6743 713-336-4301
Banks Bank issued credit cards Federal Federal Deposit Insurance Corp
Consumer Response Center
877-275-3342 703-812-1020
Builders & Home Improvement Companies (Residential) Completion within 18 months and over $600 State MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes 
Compliance Division
517-241-9309  
Builders & Home Improvement Companies (Residential) Completion over 18 months and over $600 State MI Department of Attorney General
Consumer Protection
877-765-8388  
Builders & Home Improvement Companies (Residential) License Verification State MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes 
Licensing Division
517-241-9316  
Canadian Scams Scam based in
or mailed form
International Canadian Anti-Fraud Centre (CAFC)
Phone Busters
888-495-8501 888-654-9426
Charities Registering & Solicitations State MI Department of Attorney General
Consumer Protection 
Charitable Trust Section
517-335-7571  
Child Support "Dead-Beat" Parents State MI Department of Attorney General
Child Support Division
517-335-7560  
Child Support Complaints vs. Friend of the Court State Friend of the Court Bureau
State Court Administrative Office
517-373-5975 517-373-8740
Collections Creditor Collection Practices State MI Department of Attorney General
Consumer Protection
877-765-8388  
Collections Third Party
Collection Agencies
State MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing Complaint Intake Section
517-241-0205 517-241-2389
Contractors (electrical, plumber, mechanical) General complaints State MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes 
Compliance Division
517-241-9309  
Contractors (electrical, plumber, mechanical) Complaints vs.
Licensed Electrical
State MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes Electrical Division
517-241-9320  
Contractors (electrical, plumber, mechanical) Complaints vs.
Licensed Plumbers
State MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes Plumbing Division
517-241-9330  
Contractors (electrical, plumber, mechanical) Complaints vs.
Licensed Mechanical
State MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes Mechanical Division
517-241-9325  
Corporations "Resident Agent" Information State MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau/Corporations Division
517-241-6470  
Credit Card Fraud Credit Card Companies State MI Department of Attorney General
Consumer Protection
877-765-8388  
Credit Card Fraud Unauthorized Charges Federal US Secret Service 
Fraud Department
313-226-6400  
Credit Reporting Bureaus   State MI Department of Attorney General
Consumer Protection
877-765-8388  
Credit Reporting Bureaus 9 a.m. - 8 p.m. EST Federal Federal Trade Commission (FTC)
Consumer Response Center
877-382-4357  
Credit Unions State Chartered State MI Department of Insurance & Financial Services 877-999-6442  
Credit Unions Federally Chartered Federal National Credit Union Admin (NCUA)
Eastern Region
703-519-4600 703-518-6674 703-519-4620
Discrimination
Civil Rights
  State MI Department of Civil Rights 800-482-3604  
Drugs Prescription & Over-the-counter Federal US Food & Drug Administration
Center for Drug Evaluation & Research (CDER) Ombudsman
301-796-3436  
Education Private Proprietary Schools State MI Department of Labor & Economic Opportunity Employment & Training - Post-Secondary Schools 517-335-5858 517-241-9846
Education Cosmetology & Barber Schools State MI Department
of Licensing & Regulatory Affairs
Bureau of Professional Licensing
License Verification
Complaint Intake Section
517-241-0199
517-241-0205
 
Employment Agencies Licensing & Complaints State MI Department of
Licensing & Regulatory Affairs
Bureau of Professional Licensing Complaint Intake Section
517-241-0205  
Energy Public Utility Service Complaints State MI Department of
Licensing & Regulatory Affairs
Public Service Commission
Complaint Hotline
800-292-9555  
Energy Energy Assistance Hotline State MI Department of Health & Human Services 800-292-5650  
Energy   Federal USAGov Contact Center 800-333-4636        
Food Accurate Weights & Measures State MI Department of Agriculture
& Rural Development
Laboratory Division
800-292-3939  
Food Food Quality State MI Department of Agriculture
& Rural Development
Food & Dairy Division
800-292-3939
517-373-1060
 
Food Food & Seafood Quality Federal US Food & Drug Administration
MI Consumer Complaint Coordinator
313-393-8189   
Food Meat & Poultry Quality Federal US Department of Agriculture
Food Safety & Inspection Service
888-674-6854  
Free Annual Credit Reports 1 free per year from each of the 3 major credit report agencies Federal Annual Credit Report 877-322-8228  
Funeral Homes
& Operators
  State MI Department of
Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing
517-241-9221
517-241-7000 (Complaint hotline)
 
Gasoline Fuel Quality & Measurement  State MI Department of Agriculture
& Rural Development
800-632-3835  
Health Care Nursing & Health Facility (hospices, hospitals, surgical outpatient facilities and substance abuse programs) State MI Department of Licensing
& Regulatory Affairs
Bureau of Community & Health Systems
517-335-1980
800-882-6006 (Complaint hotline)
 
Homeland Security   State Michigan State Police
Emergency Management & Homeland Security Division
517-284-3745  
Homeland Security   Federal US Department of Homeland Security  202-282-8000 (Operator) 
202-282-8495 (Comment Line)
 
Housing   State MI State Housing Development Authority  855-646-7432
(Toll Free)
 517-335-9885
 
Housing Radon Levels State MI Department of Environmental Quality
Radiological Protection 
800-723-6642  
Housing Mold Levels State MI Department of Health & Human Services 800-648-6942
517-335-9436
(Mold Information)
 
Insurance   State MI Department of Insurance
& Financial Services
877-999-6442  
Item Pricing Overcharges State MI Department of Attorney General
Consumer Protection
877-765-8388  
Item Pricing Non-pricing State MI Department of Agriculture
& Rural Development
Laboratory Division
800-292-3939  
Judicial Tenure Commission Complaints vs. Judges State MI Judicial Tenure Commission 313-875-5110 313-875-5154
Landlord/Tenant Complaints State MI Department of Attorney General
Consumer Protection
877-765-8388  
Landlord/Tenant   State Michigan State University
College of Law
517-432-6880  
Lawyers Complaints State Michigan Supreme Court
Attorney Grievance Commission
313-961-6585 313-961-5819
Lawyers Referrals State State Bar of Michigan
Lawyer Referral Service
800-968-0738 (Lawyer Referral) 800-968-1442
517-346-6300
(State Bar of Michigan)
517-482-6248
Licensed Professions / Occupations 
*see "contractors"
for more information
Invididual Healthcare Providers State MI Department of Licensing
& Regulatory Affairs
Bureau of Professional Licensing
Complaint Intake Section Health License Verification
517-241-0205 (Complaint Intake)
517-241-0199 
(Health License Verification)
 
Licensed Professions / Occupations 
*see "contractors"
for more information
Other Licensed Professions (Occupational Code
& Health Code)
State MI Department of Licensing
& Regulatory Affairs
Bureau of Professional Licensing
Complaint Intake Section
Occupational License Verification
517-241-0205 (Complaint Intake) 517-241-0199 (Occupational License Verification)  
Mail Fraud Schemes   Federal US Postal Inspection Service
Consumer Affairs & Claims
877-876-2455 
(Report A Crime)
800-372-8347 (National USPS Fraud Hotline)
 
Military & Veteran Affairs   State MI Dept. of Military & Veteran Affairs
Veterans Affairs Directorate
517-481-8083 517-241-0674
Military & Veteran Affairs Veterans Crisis Line Federal US Department of Veterans Affairs 800-273-8255
(option #1)
 
Military & Veteran Affairs VA Benefits Federal US Department of Veterans Affairs 800-827-1000  
Military & Veteran Affairs Civilian Health & Medical Program (CHAMPVA) Federal US Department of Veterans Affairs 800-733-8387  
Military & Veteran Affairs Debt Management Center Federal US Department of Veterans Affairs 800-827-0648  
Military & Veteran Affairs GI Bill (Education) Federal US Department of Veterans Affairs 888-442-4551  
Military & Veteran Affairs Health Care Benefits Federal US Department of Veterans Affairs 887-222-8387  
Military & Veteran Affairs Life Insurance Federal US Department of Veterans Affairs 800-419-1473  
Mobile Homes/Parks Licensing & Park Problems (including water rates & complaints) State MI Department of Licensing
& Regulatory Affairs
Bureau of Construction Codes
Building Division
517-241-9317  
Mortgage Companies   State MI. Department of Insurance
& Financial Services
877-999-6442  
Movers Intrastate Federal US Department of Transportation
Federal Motor Carrier
Safety Administration
888-368-7238  
Movers Local State Michigan State Police 800-292-9555
517-241-6180
517-241-6181
Police General Info State Michigan State Police
Commercial Vehicle Enforcement Division
517-284-3250  
Police Arson Tip Line State Michigan State Police 800-442-7766  
Police Internet Safety State Michigan State Police 877-642-9237
(Cyber Tip Line)
 
Police Methamphetamine Labs State Michigan State Police 866-616-4677  
Product Safety
(Toys & Other Dangerous Products/Substances)
  Federal Consumer Product Safety Commission 800-638-2772  
Product Warranty & Defects   State MI Department of Attorney General
Consumer Protection
877-765-8388  
Pyramid Schemes, Franchises & Business Opportunities   State MI Department of Attorney General
Corporate Oversight Division
Franchise Section
877-765-8388  
Real Estate   State MI Department of Licensing
& Regulatory Affairs
Bureau of Professional Licensing
517-241-0199 (Occupational License Verification) 517-241-0205 (Complaint Intake Section)  
Savings & Loans   State MI Department of Insurance
& Financial Services
877-999-6442  
Savings & Loans   Federal US Department of Treasury
Comptroller of the Currency
Consumer Assistance Group
800-613-6743 713-336-4301
Stocks/Bonds/Securities   State MI Department of Licensing
& Regulatory Affairs
Corporations, Securities
& Commercial Licensing 
Securities & Audit Division
517-335-5237 517-373-8488
Stocks/Bonds/Securities 401k (State Employees) State MI Department of Technology 
Management & Budget
Office of Retirement Services
800-381-5111  
Stocks/Bonds/Securities Non-State Retirement Federal US Department of Labor 866-487-2365  
Student Loans Federal Student Aid Federal US Dept. of Education
Federal Student Aid (FSA)
Ombudsman Group
877-557-2575
800-433-3243 (Federal Student Aid Info Center)
606-396-4821
Student Loans Federal Family Education Loan Program (FFELP) State MI Guaranty Agency 800-642-5626 517-335-7449
Student Loans MI Alternative Student Loan (MI-LOAN) Programs State MFA-Student Loan Programs 888-642-7521 517-335-6699
Taxes Income Tax State MI Department of Treasury 517-636-4486  
Taxes Sales/Use/Withholding Tax State MI Department of Treasury 517-636-6925  
Taxes Tax Fraud State MI Department of Treasury
Discovery & Tax Enforcement
517-636-4157 517-763-0258
Taxes   Federal Internal Revenue Service (IRS) 800-829-1040  
Taxes Cigarette/Tobacco Tax State MI Department of Treasury 517-636-4630 517-636-4631
Taxes Carbonated Beverages / Container Deposits State MI Department of Treasury
Special Taxes Division/Misc. Taxes & Fees
517-636-0515 517-636-4593
Telemarketing   State MI Department of Attorney General
Consumer Protection
877-765-8388  
Telemarketing 9 a.m. - 8 p.m. EST Federal Federal Trade Commission (FTC)
Consumer Response Center
877-382-4357  
Telemarketing Must call from number
to be registered
Federal Federal Trade Commission (FTC)
Do Not Call Registry
877-382-1222  
Travel Travel Agencies
Tour Operators
State MI Department of Attorney General
Consumer Protection
877-765-8388  
Travel Air Service Complaints Federal US Department of Transportation
Aviation Consumer Protection Division
202-366-4000 
(DOT Customer Service Center)
 
Travel Air Safety Federal Federal Aviation Administration
Safety Hotline
866-835-5322  
Travel Railway Safety Federal US Department of Transportation
Federal Railroad Administration
202-493-6014 202-493-6481
Utilities   State MI Department of Licensing
& Regulatory Affairs
Public Service Commission
Complaint Hotline
800-292-9555  
Wages   State MI Department of Labor
& Economic Opportunity
Wage and Hour Division
855-464-9243 
(Toll-Free) 
517-284-7800
517-763-0110
Miscellaneous Resources Better Business Bureau (BBB)
Eastern Michigan & Upper Peninsula 
Local Better Business Bureau (BBB)
Eastern Michigan & Upper Peninsula 
866-788-5706
(Toll-Free)
248-223-9400
248-356-5135
Miscellaneous Resources Better Business Bureau (BBB) National Programs  National Better Business Bureaus (BBB) Auto Line 800-955-5100 
(Auto & Arbitration)
703-247-9700
Miscellaneous Resources Better Business Bureau (BBB) Western Michigan Local Better Business Bureau (BBB)
Western Michigan
616-774-8236
 800-684-3222 
855-581-3777
Miscellaneous Resources Better Business Bureau (BBB) Southeast Michigan Local Better Business Bureau
Southeast Michigan
419-531-3116
 800-684-3222 (Hotline - OH & SW MI Only)
419-578-6001
Miscellaneous Resources MI Prosecuting Attorneys Directory  Local Prosecuting Attorneys
Association of Michigan
   
Miscellaneous Resources Complaints Local City of Detroit
Office of the Ombudsman