| Advertising |
|
MI Department of Attorney General |
| Advertising |
|
Federal Trade Commission (FTC) Consumer Response Center |
| Animal Control |
|
MI Department of Agriculture & Rural Development |
| Antitrust |
|
MI Department of Attorney General |
| Auto/Motorcycles |
Used Car & Dealer Problems, Repair Facilities |
MI Secretary of State |
| Auto/Motorcycles |
Automobiles within manufacturer's warranty |
MI Department of Attorney General |
| Auto/Motorcycles |
Odometer Fraud |
U.S. Department of Transportation
National Highway Traffic Safety Administration |
| Auto/Motorcycles |
Safety Recalls |
U.S. Department of Transportation
National Highway Traffic Safety Administration |
| Auto/Motorcycles |
Safety Recalls |
Center for Auto Safety |
| Auto/Motorcycles |
Dispute Resolution
Chrysler Corporation
(Chrysler, Plymouth, Dodge, and Jeep) |
Chrysler Customer Center |
| Auto/Motorcycles |
Dispute Resolution
Ford Motor Company
(Ford, Lincoln, and Mercury) |
Ford Motor Company - Customer Relationship Center |
| Auto/Motorcycles |
Dispute Resolution
General Motors Corporation - Buick |
General Motors Company |
| Auto/Motorcycles |
Dispute Resolution
General Motors Corporation - Cadillac |
General Motors Company |
| Auto/Motorcycles |
Dispute Resolution
General Motors Corporation - Chevrolet |
General Motors Company |
| Auto/Motorcycles |
Dispute Resolution
General Motors Corporation - GMC
|
General Motors Company |
| Auto/Motorcycles |
Dispute Resolution
General Motors Corporation - Pontiac |
General Motors Company |
| Auto/Motorcycles |
Dispute Resolution
General Motors Corporation - Saturn |
General Motors Company |
| Bail Bondsmen |
|
MI Department of Insurance & Financial Services |
| Banks |
|
MI Department of Insurance & Financial Services |
| Banks |
|
|
| Banks |
Bank issued credit cards |
Federal Deposit Insurance Corp. (FDIC)
Consumer Response Center |
| Builders & Home Improvement Companies |
Completion within 18 months and over $600 |
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing |
| Builders & Home Improvement Companies |
Completion over 18 months and over $600 |
MI Department of Attorney General |
| Builders & Home Improvement Companies |
License Verification |
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing |
| Canadian Scams |
Scam based in or mailed form |
Canadian Anti-Fraud Centre (CAFC) Phone Busters |
| Canadian Scams |
Email - Advance Fee Fraud
Including Nigerian & foreign lottery scams |
Canadian Anti-Fraud Centre (CAFC) |
| Charities |
Registering & Solicitations |
MI Department of Attorney General |
| Child Support |
"Dead-Beat" Parents |
MI Department of Attorney General |
| Child Support |
Complaints vs. Friend of the Court |
Friend of the Court Bureau
State Court Administrative Office |
| Collections |
Creditor Collection Practices |
MI Department of Attorney General |
| Collections |
Third Party Collection Agencies |
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing |
| Contractors (electrical, plumber, mechanical) |
General Complaints |
MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes |
| Contractors (electrical, plumber, mechanical) |
Complaints vs. Licensed Electrical |
MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes |
| Contractors (electrical, plumber, mechanical) |
Complaints vs. Licensed Plumbers |
MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes |
| Contractors (electrical, plumber, mechanical) |
Complaints vs. Licensed Mechanical |
MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes |
| Corporations |
"Resident Agent" Information |
MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau |
| Credit Card Fraud |
Credit Card Companies |
MI Department of Attorney General |
| Credit Card Fraud |
Unauthorized Charges |
U.S. Secret Service - Fraud Department |
| Credit Reporting Bureaus |
|
MI Department of Attorney General |
| Credit Reporting Bureaus |
9 a.m. - 8 p.m. EST |
FTC Consumer Response Center |
| Credit Unions |
State Chartered |
MI Department of Insurance & Financial Services |
| Credit Unions |
Federally Chartered |
National Credit Union Admin (NCUA) Region I - Albany |
| Discrimination/Civil Rights |
|
MI Department of Civil Rights |
| Drugs |
Prescription & Over-the-counter |
U.S. Food & Drug Administration Center for Drug Evaluation & Research
CEDR Ombudsman |
| Education |
Private Proprietary Schools |
MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
License Verification & Complaints |
| Education |
Cosmetology & Barber Schools |
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing - License Verification
Allegation Section |
| Employment Agencies |
Licensing & Complaints |
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing |
| Energy |
Public Utility Service Complaints |
MI Department of Licensing & Regulatory Affairs
Public Service Commission Complaint Hotline |
| Energy |
Energy Assistance Hotline |
MI Department of Human Services |
| Food |
Accurate Weights & Measures |
MI Department of Agriculture & Rural Development Laboratory Division |
| Food |
Food Quality |
MI Department of Agriculture & Rural Development Food & Dairy Division |
| Food |
Food & Seafood Quality |
U.S. Food & Drug Administration - Detroit District Office |
| Food |
Meat & Poultry Quality |
U.S. Department of Agriculture - Food Safety & Inspection Service |
| Free Annual Credit Reports |
1 free per year from each of the 3 major credit report agencies |
Annual Credit Report |
| Funeral Homes & Operators |
|
MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing |
| Gasoline |
Fuel Quality & Measurement |
MI Department of Agriculture & Rural Development |
| Health Care |
Nusing & Health Facility
Hospices, Hospitals, Surgical Outpatient Facilities & Substance Abuse Programs |
MI Department of Licensing & Regulatory Affairs
Bureau of Community & Health Systems |
| Homeland Security |
|
Michigan State Police
Emergency Management & Homeland Security Division |
| Homeland Security |
|
U.S. Department of Homeland Security |
| Housing |
|
MI Strategic Fund
MI State Housing Development Authority (MSHDA) |
| Housing |
Radon Levels |
MI Department of Environmental Quality
Radiological Protection Division |
| Housing |
Mold Levels |
MI Department of Health & Human Services |
| Insurance |
|
MI Department of Insurance & Financial Services |
| Item Pricing |
Overcharges |
MI Department of Attorney General
Consumer Protection Division |
| Item Pricing |
Non-pricing |
MI Department of Agriculture & Rural Development
Laboratory Division |
| Judicial Tenure Committee |
Complaints vs. Judges |
MI Judicial Tenure Commission |
| Landlord/Tenant |
Complaints |
MI Department of Attorney General
Consumer Protection Division |
| Landlord/Tenant |
|
Michigan State University College of Law |
| Lawyers |
Complaints |
Michigan Supreme Court Attorney Grievance Commission |
| Lawyers |
Referrals |
State Bar of Michigan Lawyer Referral Service |
Licensed Professions / Occupations
*see "contractors" |
Individual Healthcare Providers |
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Allegation Section |
| Mail Fraud Schemes |
Other Licensed Professions (Occupational Code & Health Code) |
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing
Allegation Section |
| Mail Fraud Schemes |
|
U.S. Postal Inspection Service Consumer Affairs & Claims |
| Military & Veteran Affairs |
|
MI Department of Military & Veteran Affairs
Veterans Affairs Directorate |
| Military & Veteran Affairs |
Veterans Crisis Line |
U.S. Department of Veteran Affairs |
| Military & Veteran Affairs |
VA Benefits |
U.S. Department of Veteran Affairs |
| Military & Veteran Affairs |
Civilian Health & Medical Program (CHAMPVA) |
U.S. Department of Veteran Affairs |
| Military & Veteran Affairs |
Debt Management Center |
U.S. Department of Veteran Affairs |
| Military & Veteran Affairs |
GI Bill (Education) |
U.S. Department of Veteran Affairs |
| Military & Veteran Affairs |
Health Care Benefits |
U.S. Department of Veteran Affairs |
| Military & Veteran Affairs |
Life Insurance |
U.S. Department of Veteran Affairs |
| Mobile Homes / Parks |
Licensing & Park Problems (including water rates & complaints) |
MI Department of Licensing & Regulatory Affairs
Bureau of Construction Codes Building Division |
| Mortgage Companies |
|
MI Department of Insurance & Financial Services |
| Movers |
Intrastate |
U.S. Department of Transportation
Federal Motor Carrier Safety Administration |
| Movers |
Local |
MI Department of Licensing & Regulatory Affairs
Michigan Public Service Commission |
| Police |
General Information |
Michigan State Police |
| Police |
Arson Tip Line |
Michigan State Police |
| Police |
HEMP Tip Line |
Michigan State Police |
| Police |
Internet Safety |
Michigan State Police |
| Police |
Methamphetamine Labs |
Michigan State Police |
| Product Safety |
|
Consumer Product Safety Commission |
| Product Warranty & Defects |
|
MI Department of Attorney General
Consumer Protection Division |
| Pyramid Schemes, Franchises & Business Opportunities |
|
MI Department of Attorney General
Consumer Protection Division - Franchise Section |
| Real Estate |
|
MI Department of Licensing & Regulatory Affairs
Bureau of Professional Licensing |
| Savings & Loans |
|
MI Department of Insurance & Financial Services |
| Savings & Loans |
|
U.S. Department of Treasury
Office of Thrift Supervision Consumer Affairs |
| Stocks / Bonds / Securities |
|
MI Department of Licensing & Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau |
| Stocks / Bonds / Securities |
401k State Employees |
MI Department of Technology Management & Budget
Office of Retirement Services |
| Stocks / Bonds / Securities |
Non-State Retirement |
U.S. Department of Labor |
| Student Loans |
Federal Student Aid |
U.S. Department of Education Ombudsman |
| Student Loans |
Federal Family Education Loan Program (FFELP) |
MI Guaranty Agency |
| Student Loans |
MI Advantage Consolidation Loan Programs |
MI Higher Education Student Loan Authority (MHESLA) |
| Taxes |
Income Tax |
MI Department of Treasury |
| Taxes |
Sales / Use / Witholding Tax |
MI Department of Treasury |
| Taxes |
Tax Fraud |
MI Department of Treasury |
| Taxes |
|
Internal Revenue Service (IRS) |
| Taxes |
Tobacco / Cigarettes & Motor Fuel |
MI Department of Treasury |
| Taxes |
Carbonated Beverages / Container Deposits |
MI Department of Treasury |
| Telemarketing |
|
MI Department of Attorney General
Consumer Protection Division |
| Telemarketing |
9 a.m. - 8 p.m. EST |
FTC Consumer Response Center |
| Telemarketing |
Must call from number to be registered |
FTC Do Not Call Registry |
| Toys & Other Dangerous Products / Substances |
|
MI Department of Agriculture & Rural Development
Food & Dairy Division |
| Toys & Other Dangerous Products / Substances |
|
U.S. Consumer Product Safety Commission |
| Travel |
Travel Agencies / Tour Operators |
MI Department of Attorney General
Consumer Protection Division |
| Travel |
Air Service Complaints |
U.S. Department of Transportation
Aviation Consumer Protection Division |
| Travel |
Air Safety |
Federal Aviation Administration Safety Hotline |
| Travel |
Railway Safety |
Federal Railroad Administration Office of Safety |
| Utilities |
|
MI Department of Licensing & Regulatory Affairs
Public Service Commission Complaint Hotline |
| Wages |
|
MI Department of Licensing & Regulatory Affairs
Wage and Hour Division |
| Miscellaneous Resources |
Better Business Bureaus (BBB)
Eastern MI & Upper Peninsula Complaints
|
Better Business Bureaus (BBB)
Eastern MI & Upper Peninsula Complaints |
| Miscellaneous Resources |
BBB |
Better Business Bureaus (BBB)
Eastern MI & Upper Peninsula Complaints |
| Miscellaneous Resources |
BBB - Western MI |
Better Business Bureau Western MI |
| Miscellaneous Resources |
BBB - Hillsdale, Monroe, and Lenawee County |
Better Business Bureau
Hillsdale, Monroe, and Lenawee County |
| City / County Agencies |
Complaints by local residents or against local businesses |
Bay County Prosecutor's Office Consumer Protection Unit |
| City / County Agencies |
Complaints |
City of Detroit Office of the Ombudsman |
| City / County Agencies |
Complaints |
Macomb County Prosecutor
Consumer Protection Department |
