The scam starts with a call that warns of problems and immediately offers to connect you with a support staffer.
The goal is to remotely control your system and install malware and rogue antivirus software.
Under no circumstances should you engage the scammers.
Hang up immediately! Under no circumstances should you give anyone remote access to your computer or other electronic devices unless you initiate the technical support call to a trusted and verified phone number.
If you’ve received this kind of robocall or have fallen for a technical support scam, file a complaint with our office; the Federal Trade Commission; or call toll-free, 877-FTC-HELP (877-382-4357).
Additional tips for robocalls can be found here.