May 19, 2020
LANSING – As many Michiganders struggle financially during the ongoing COVID-19 pandemic, Attorney General Dana Nessel kept consumers in mind when she responded to a Michigan Public Service Commission (MPSC) order seeking input on utility requests to recover COVID-19-related costs.
Last month, the MPSC issued an order requiring utilities under its jurisdiction to provide some minimum protections for vulnerable customers related to bill payment, disconnection of service and reconnection of service as a result of the current pandemic. Part of the order asked utilities to provide a report on COVID-19 related costs and options for tracking and recovering these costs from customers.
“All utility customers, both businesses and individuals, have been impacted financially by COVID-19,” said Nessel. “Accordingly, utilities should also share in the sacrifice regarding COVID-19 costs and not be permitted to simply pass those costs along to their customers. Also, additional data reporting will assist the Michigan Public Service Commission to target relief to where it is most needed.”
In her response, Nessel requested the following:
The Attorney General’s comments can be viewed here.