Attorney General Nessel, The Home Depot Agree on Settlement Regarding 2014 Data Breach

Attorney General Nessel, The Home Depot Agree on Settlement Regarding 2014 Data Breach

Contact: Ryan Jarvi 517-599-2746
Agency: Attorney General

November 24, 2020 

LANSING – Attorney General Dana Nessel announced today that her office, along with the attorneys general of 45 other states and the District of Columbia have obtained a $17.5 million settlement against Georgia-based retailer The Home Depot, resolving a multistate investigation of a 2014 data breach which exposed the payment card information of about 40 million The Home Depot consumers nationwide. Michigan will receive more than $300,000 through this settlement. 

The breach occurred when hackers gained access to The Home Depot’s network and deployed malware on its self-checkout point-of-sale system. The malware allowed the hackers to obtain payment card information of customers who used self-checkout lanes at The Home Depot stores throughout the U.S. between April 10, 2014 and Sept. 13, 2014. 

In addition to the $17.5 million total payment to the states, The Home Depot provided compensation to consumers through a separate 2016 settlement in a class action lawsuit. 

Besides the financial settlements, The Home Depot also agreed to implement and maintain a series of data security practices designed to strengthen its information security program and safeguard the personal information of consumers.   

“Businesses that collect or maintain sensitive personal information must take certain measures to ensure that material is secure and protected from unlawful use or disclosure,” Nessel said. “I am pleased with this settlement as it sets procedures in place that The Home Depot must follow to further protect consumers’ interests and provide them peace of mind as they shop.” 

Specific information security provisions agreed to in the settlement include: 

  • Employing a duly qualified chief information security officer reporting to both the senior or C-level executives and board of directors regarding Home Depot’s security posture and security risks; 
  • Providing resources necessary to fully implement the company’s information security program;  
  • Providing appropriate security awareness and privacy training to all personnel who have access to the company’s network or responsibility for U.S. consumers’ personal information;  
  • Employing specific security safeguards with respect to logging and monitoring, access controls, password management, two-factor authentication, file integrity monitoring, firewalls, encryption, risk assessments, penetration testing, intrusion detection and vendor account management; and
  • Consistent with previous state data breach settlements, the company will undergo a post settlement information security assessment which in part will evaluate its implementation of the agreed upon information security program. 
Other states participating in this settlement include: Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia and Wisconsin. 

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