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Holiday Scams

Holiday Scams

Holiday Scams

Holiday Scams Campaign Video

Holiday Scams Campaign

This holiday season, the Michigan Department of Attorney General has compiled resources for all Michiganders as they prepare to shop in-store, online, or donate to a charity. Our proactive holiday scams campaign begins on Friday, November 29, 2024, and continues through Friday, January 3, 2025.

Follow the AG's official Facebook, X, and Instagram pages along with subscribing to the Department's consumer alerts to receive the most up-to-date consumer news and our holiday newsletter.

Consumers are also encouraged to contact the Consumer Protection Team to file a complaint online.

Please have a safe holiday season!

Avoid Holiday Scams

a hand holding a gift box

Black Friday

Holiday shopping? Keep your credit card information safe!

  • Use strong passwords
  • Enable alerts
  • Skip public Wi-Fi for purchases

Check out the AG’s Credit Card Safety tips for a secure shopping season!

Credit Card Safety - Keep Your Accounts Safe

a mug filled with hot chocolate and marshmallows

Small Business Saturday

Watch out for fake websites!

Criminals can create convincing sites that look just like real businesses.

Double-check for quality and avoid suspicious links. Use Google’s Safe Browsing tool to spot the fakes!

Website Spoofing - Scammers Disguised as Trusted Brand

a child playing with dreidels on a table

Cyber Monday

Don’t fall for online holiday shopping tricks!

Countdown timers, “only a few left,” and “popular item” alerts are often just pressure tactics.

Stay savvy—check the AG’s Online Shopping alert to avoid holiday scams!

Online Shopping - Be Smart, Stay Safe

a group of people ice skating together holding hands

Giving Tuesday

Donating this season?

Watch out for red flags! Verify charities, ask questions, and know where your money goes.

Check the AG’s Wise Charitable Giving tips to avoid holiday scams!

Wise Charitable Giving

 

a person hanging a holiday wreath

National Package Protection Day

Keep your packages safe from porch pirates:

  • Use secure delivery boxes or lockers.
  • Request signature-only delivery.
  • Arrange for drop-offs at work or with a trusted neighbor.

Learn more with the AG’s Prevent Identity Theft alert!

Prevent Identity Theft: Protect Your Mail and Packages from Porch Pirates

a Hanukkah menorah with candles, dreidel, and treats

Computer Security Day

Stay safe online this season! Before you click:

  • Avoid unknown links or deals that seem too good to be true
  • Ignore surprise pop-ups

Ransomware is no holiday bonus!

Check out the AG’s tips to secure your tech.

Computer Ransomware - What Is It?

 

a family poses for a photo in front of a table with candles

Travel Tips

Watch Out for Bait-and-Switch Travel Scams!

  • If a deal seems too good to be true, it probably is!
  • Hidden fees, changed dates, or canceled trips could be the catch.
  • Always verify travel offers before booking.

Protect your wallet and travel with confidence this season!

Travel Tips

a child wearing a Santa hat holding a present

Price Fixing

When businesses conspire to set prices at an unfair level, instead of letting the market decide - that’s price fixing!

It’s illegal and harms consumers!

Report price fixing and protect your pocket this holiday season.

Hey! Why Isn't That Price Fixing? The Real Story of Manufacturers' Suggested Retail Prices

a cat with Christmas ornaments wearing a Santa hat

Green Monday

Waiting on holiday packages? So are scammers!

Watch out for fake USPS notifications:

  • Texts claiming, "delivery issues" (smishing)
  • Emails with phony tracking links
  • Fake websites asking for personal info

USPS will never ask for payment or sensitive details via text or email. Always verify before you click!

Stay ahead of holiday shipping scams with tips from our Phishing Scams alert.

Phishing Scams

a dog wearing a Santa hat

Animal Rights Day

Thinking of adopting a furry friend?

Watch for Pet Scam Red Flags:

  • Extra charges for crates or vet fees
  • No option to meet in person

Stay Safe: Verify breeders and read the AG’s Puppy Scams alert for tips!

Puppy Scams

two pairs of feet with socks and coffee cups

AI Scams

Beware of fake calls!

Scammers can use AI to mimic voices and caller IDs.

Don’t let a “help, it’s me!” trick you—always verify before sending money!

Check out the AG’s tips on AI scams to stay safe this season.

Artificial Intelligence and Scams

a pair of scissors, twine, and two wrapped gift boxes

Credit Card Charges

Check Your List Twice!

Review your credit card statements regularly to spot any unauthorized charges.

Stay alert and protect your finances this holiday season!

For more tips, read the AG's "Did I Charge That?" alert.

Credit Cards - Did I Charge That?

a person decorating a Christmas tree with a round ornament

Gifting Circles

Gifting Circle or Pyramid Scheme? Know the Difference!

Gifting Circles:

  • Small group sharing gifts among friends
  • No profit promises

Pyramid Schemes:

  • Require payment to join
  • Promise big returns for recruiting others
  • Illegal & unsustainable

Stay safe—if it sounds too good to be true, it probably is!

Gifting Circles Good, Gifting Circles Bad: How to Spot an Illegal Pyramid Scheme

 

File a Complaint Video

File a Complaint

Each year, our Consumer Protection Team helps consumers by informally mediating complaints that fall within our jurisdiction. The process includes a letter from our team to the business or individual in the complaint. Please review the complaint directory before filing a complaint.

You can file a complaint online, by fax, or U.S. mail.

To learn more about our consumer complaint process, visit Consumer Protection online or call 517-335-7599. In-state residents can also call toll-free 877-765-8388.

View the AG Holiday Scams YouTube Playlist

Popular Topics

Michigan Consumer Protection logo Holiday theme, red Santa hat

Recognizing a Scam

Are you able to spot the signs of a scam when you see them? 

Scammers are creative, coming up with new and more effective ways to trick you into handing over money or personal information.  Arming yourself with knowledge about their current tactics is the best way to make sure you don’t get scammed.

Learn the Signs of a Scam
Person typing information into an online form on their smartphone

Search for Consumer Alerts

We're thrilled to introduce the new consumer alert search feature. You can now search all of our consumer alerts by topic, category, or keyword. 

Search for Consumer Alerts