I still have questions about unemployment and my childcare business. Where can I get help?

We encourage you to visit the Michigan.gov/UIA for more information.

If you still have questions, you can contact the call center at 1-866-500-0017. Please use the following schedule to make calls:

  • Last name A-L: Call on Monday and Wednesday
  • Last name M-Z: Call on Tuesday and Thursday
  • If you miss your day, call on Friday and Saturday

We are aware that phone calls to the Unemployment Insurance Agency may be resulting in busy signals for callers and that the online system may be responding slowly. We encourage you to continue with your attempts to file a claim on the designated day of your last name and to go online on off-peak hours, from 8 p.m. to 8 a.m.