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When scheduling your visit online, you must click the green “Submit” button after entering in your information. Once the visit has been confirmed, a message will display on the next page and a confirmation email will automatically be sent to the email address used to book your visit.
The confirmation email also includes the option to cancel or reschedule the visit. To cancel or reschedule, select the link at the bottom of the email.
Visits are canceled if they are made with an invalid email address, or if the same person has made duplicate reservations.
You will also have the option to cancel or reschedule through a reminder text message.
If you cannot locate your confirmation email, it is recommended that you search your inbox for an email from Noreply-CARS@Michigan.gov. Be sure to also check the junk or spam folders of your email account. If you still cannot locate your confirmation email, you can use the Find Visit form to manage your appointment online.
A reminder email and/or text will be sent closer to the date of your scheduled visit.
Last updated: Sept. 15, 2022