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Our community is being encouraged to use social distancing to help stop the spread of COVID-19. My credit union is restricting lobby access to branching facilities and I need to go to my credit union to get cash and conduct transactions. What should I do?
Contact your credit union’s member support line to ask for assistance in meeting your financial needs. Credit unions may be offering expanded services through the use of drive-up teller windows or providing assistance at ATMs located outside of the branch office. Credit union employees may also help you set up or use online banking, or the bank’s mobile app and digital channels, to complete transactions such as depositing a check to your credit union account or paying bills. In addition, you may want to consider signing up for direct deposit so that a paycheck or public benefits payment goes directly into your account at the financial institution.