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What should I do if I cannot access my online account?

If you can't log into your online account through MILogin, check to ensure your username and password have been entered correctly. After entering your password incorrectly three or more times, your account will be locked for 30 minutes. Additionally, your account will automatically be disabled if you have not logged in for 18 months. 

If your account doesn't unlock after 30 minutes or you aren't able to log into your account for another reason, call 888-SOS-MICH (888-767-6424) for assistance.


Last updated: Oct. 1, 2021