- Prisoner Mail Policy will be updated with new requirements
The Michigan Department of Corrections is implementing changes to the Prisoner Mail Policy, PD 05.03.118, along with Director's Office Memorandum 2020-33. A new Operating Procedure has been developed as well, that will further outline new requirements for processing incoming prisoner personal mail.
- Transition from Jpay Inc. to GTL Financial Services
On 02/01/2017 the process for friends and families to deposit money into prisoner accounts changed.
MDOC transitioned from previous vendor, JPay Inc., to the new vendor, GTL Financial services on 02/01/2017.Family and friends should have transitioned to GTL Financial services after 02/01/2017.
This change occurred because the previous agreement with JPay Inc. for this service has reached the end of its contract term and the state conducted a Request for Proposals (RFP) that resulted in GTL Financial being selected to provide this service until at least 2020. This new contract will allow for decreased costs for friends and families for most transactions, a commission to for the PBFs and expanded service options, including lobby kiosks that accept deposits.