MDOC Response and Information on COVID-19

Prisoner and staff testing data were last updated on May 11, 2022.

Those with questions about parole, healthcare, or programming for prisoners, correctional facility operations, or other corrections-related issues can call the numbers listed below for more information. Please call the number for the section that most appropriately applies to your issue.

Please do not leave a message on more than one phone line. This will slow down our ability to respond in a timely manner to your concern. Due to a high call volume, numbers may go to voicemail. Please leave a message and a representative from the specific program area will return your call as soon as possible.

If you have questions about the early release of a prisoner, please know that the MDOC has no legal authority to release prisoners prior to their earliest release date because of Truth in Sentencing laws, which require those sentenced to prison to serve their entire minimum sentence before they can be paroled.

If you are trying to reach an incarcerated loved one, please contact the correctional facility where the prisoner is housed. You can find a list of all MDOC correctional facilities and their contact information here. Prisoners continue to have access to phones and electronic messaging in order to contact family and friends.

Questions about COVID-19 and the MDOC’s response?

Please leave a message and a representative from the specific program area will return your call as soon as possible.

Parole and Probation   (517) 335-1979

• Release info
• Parole status
• General field questions

Healthcare  (517) 335-2263

• Status of prisoner
• COVID related protocols
• Healthcare-related questions

Prison (517) 335-1418

• Questions related to PPE supplies
• Questions related to cleaning supplies
• Questions related to the facilities
• General prison-related questions

Programming and Education (517) 881-2534

• Questions related to programming
• Questions related to education

General  (517) 388-6892  OR  (517) 388-6894

• Questions that do not fall into one of the above categories

Total Confirmed Prisoner and Staff Cases to Date by Location

Updated May 11, 2022 -- 4:40 p.m.

Prisoner Cases

Cases now paroled indicates prisoners who tested positive and later paroled once health care determined they were no longer infectious.

• Cumulative tests represents all tests conducted for prisoners, as well as all tests conducted for staff by the MDOC in connection with the Department of Health and Human Services public health order, all employer-required testing, and voluntary testing offered earlier this year. Testing continues daily at our facilities for prisoners and is completed when prisoners are set to parole, discharge or other such movements, as well as when they display symptoms or when positive cases have emerged.
• *Prisoners are considered in step-down status once they have been medically cleared by the MDOC’s chief medical officer, are symptom free and are no longer considered contagious. Step down numbers reflect prisoners currently in step-down status.
• *According to the Michigan Department of Health and Human Services, an individual is considered “recovered” once they have gone 30 days from the onset of symptoms.

Staff Cases