Public Notification Rule
Contact your DEQ drinking water staff when you intend to deliver a public notice to ensure you meet content and delivery requirements. Your DEQ drinking water staff can provide a PN template that best fits your situation. To immediately notify your customers to boil their drinking water, the following templates may apply while you contact your DEQ drinking water staff.
Boil Water Notice Templates
These TEMPLATES are provided for your convenience and may not meet all requirements for your situation. Contact your DEQ drinking water staff to ensure you publish an appropriate public notice that meets content and delivery requirements. Let your customers know when they no longer need to use boiled or bottled water.
- E. coli Bacteria Detected in the Distribution System - The maximum contaminant level is violated.
- E. coli Bacteria Detected in the Source Water - This usually follows a positive sample result for total coliform bacteria in the distribution system.
- Loss of Pressure in Distribution System - The water pressure dropped in the distribution system, but total coliform bacteria NOT detected. However, as a precaution, consumers should use boiled or bottled water until further notice. Not every loss of pressure event may warrant a public notice, so work with your DEQ drinking water staff.
- Total Coliform Bacteria Detected - Total coliform bacteria detected in the water, but E.coli or fecal coliforms NOT detected. A violation of the state drinking water standard MAY OR MAY NOT have occurred. However, as a precaution, consumers should use boiled or bottled water until further notice. Not every total coliform bacteria detection may warrant a public notice, so work with your DEQ drinking water staff.
Ten Required Elements of a Public Notice
Every notice that is required under the Safe Drinking Water Act must contain these ten elements. But water supplies may wish to notify consumers about an event, even if not required to by law. Contact your DEQ drinking water staff to ensure your required notices contain these ten content elements:
- Description of the violation or situation
- When the violation or situation occurred
- Potential health effects
- The population at risk
- Should alternate water supplies be used
- Actions consumers should take
- What is being done to correct the violation or situation
- When the system expects to return to compliance
- Contact information
- Required distribution language
Other References and Tools
- EPA's PN Web Site
- PN Guidance Manual
- Consumer Notice of Lead Results in Word - Notify occupants of homes tested of the individual tap results using the template on page 4 within 30 days of knowing the lead and copper results. Certify to the DEQ that all requirements were met using the statement on the bottom of one example copy of a notice sent to a customer within 3 months of the end of the monitoring period
- Home Flushing Instructions
Michigan administrative rules R 325.10401 through R 325.10409 promulgated under the Safe Drinking Water Act 1976 PA 399, as amended, MCL 325.1001 et seq. This rule is as stringent as the National Primary Drinking Water Regulations, Public Notification Rule, Title 40 of the Code of Federal Regulations 141.201 et seq. promulgated under the federal Safe Drinking Water Act, Public Law 93-523, as amended, 42 USC 300f et seq.