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I have many clients asking to change their policies now that the law is in effect. Am I required to change their policy if they ask for it, or can I have them wait until renewal?
Upon the customer’s request, an auto insurer, either directly or through a producer, must offer all of their customers one of the following: 1) mid-term endorsements, or 2) the option to cancel and reissue their policy under the new law. Please see Bulletin 2020-31-INS for more information.