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If a customer pays a transaction in full and it is closed in Veritec, is the licensee required to void the paid transaction and refund the payment to the customer, if they request a written repayment plan within 30 days of the transaction maturity date?

No. A customer would only be able to elect a repayment plan in a situation where he or she failed to redeem a check and the check is not honored. If the customer presents payment on or before the maturity due date fulfilling his/her obligation to the licensee and the deferred presentment transaction, then the transaction cannot be reopened or a repayment plan entered into with the customer.