Help drive efficiency. Connect customers to services. Deliver solutions.
Optimize enterprise-wide business, financial, and technical services to enable a government that works.
As people of integrity, we adhere to the State of Michigan’s values of leadership, excellence, teamwork and customer service.
Improve customer satisfaction - Improve customer satisfaction for stakeholders receiving DTMB services by implementing data-driven action plans to improve quality of service.
Responsible use of taxpayer revenue - Responsible use of taxpayer revenue through benchmarking and best-in-class methodology
Reduction of audit findings - Reduce repeat material audit findings for the enterprise by reviewing open audits and creating remediation action plans that include comprehensive communication and training.
Maximize employee performance - Maximize employee performance by ensuring that people with the right skills are in the right jobs.
Improve employee engagement - Improve engagement for DTMB employees by creating and implementing employee engagement action plan.