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Human Centered Design Services
Overview: Prequalification contracts to provide consulting services for using standard Human Centered Design (HCD) methods to create deliverables for improvement projects for state agencies and MiDEAL members. The vendors will increase stakeholder engagement to improve services by deploying specific activities to garner stakeholder input, define needs, understand issues, facilitate ideation, facilitate prototype creation, set metrics/measures, and recommend a program change.
These contracts are subject to a second tier competitive bid process. See contracts for details.