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Helping Michiganders

  • The Michigan Agency for Energy collaborates with stakeholders and utilities to maximize energy benefits through energy waste reduction, heating assistance, education, emergency preparedness, outreach, and advocacy.

MAE Goals and Accomplishments

  • Keeping Energy Affordable

    MAE strives to keep energy affordable for all Michigan residents and businesses.

    • MAE promotes affordable, reliable, secure and environmentally-protective energy solutions for Michiganders and encourage energy waste reduction. Innovative projects such as community solar for low-income residents and renewable energy options in rural communities help to keep energy affordable for all.
    • MAE’s efforts to find an energy solution in the Upper Peninsula will result in building two efficient gas-fired power plants to replace outdated coal-fired plants, ending expensive resource support payments for inefficient power plants, blocking a $114 million electric transmission project that was dependent on Wisconsin, and coordinating energy waste reduction efforts.
    • Since 2015, MAE participated in 562 outreach events in all 83 counties, including rural and urban low-income communities, and met with 55,000 Michiganders to promote awareness of programs to help reduce utility bills and improve service.
    • The Michigan Energy Office, a part of MAE, offers rebate programs to encourage energy efficiency investments for commercial and agricultural businesses to lower costs and reduce energy use.

    Read about other MAE goals and accomplishments

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Utility Complaints

  • The Customer Intake Center is available to assist with your utility inquiry or complaint. Please look over available online resources as they may help answer many of your questions.

    Complaints and inquiries can be submitted online, 24 hours a day or by calling Monday through Friday, 8:30 a.m. through 4:30 p.m. (excluding State holidays):

    • 1-800-292-9555 (MI)
    • 517-284-8100 (outside of Michigan)


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