Licensing and Regulatory Affairs
For services where a contract is involved, request a contract and ensure the following:
It is important that you keep copies of all documents relating to any transaction. These documents should indicate the name of the person providing them and the date they were received. Keep notes of conversations you have with the person or business providing the service and/or others representing the person or business providing the service. Note with whom you spoke, what you were told, the date and the location.