Orlene Hawks is the director for the Michigan Dept. of Licensing and Regulatory Affairs. Prior to joining LARA, she led the state's Operation Excellence project dealing with Dept. of Health and Human Services'(MDHHS) Child Protective Services (CPS) investigations. Hawks previously served five years as the director of the Office of Children's Ombudsman (OCO). Before joining the OCO, she managed the Quality and Program Services section in the Dept. of Community Health (DCH). She also managed the Child, Adolescent and Family Health Services section, directed the Office of Statutory and Legislative Compliance and served as Legislative Liaison for DCH. Hawks earned her bachelor's degree in Multidisciplinary Social Science with a Business Emphasis from Michigan State University.