Labor and Economic Opportunity
When you initially file your claim for benefits, accurately report your dates of employment and separation reason for each employer listed that you have worked for in the last 18 months. Some people are confused about the terms laid off, fired, leave of absence, and quit. It is important to provide the Agency with the precise reason for your separation so that we can best assist you and help you to avoid fraud.
Delays in your claim may occur if your personal information is not correct such as: wrong social security number, date of birth, spelling of your name, address, and current phone number. If any of your information needs to be corrected please contact us by sending a message through your MiWAM account and submit your documents to verify your information, then call the customer service number at 1-866-500-0017.
Delays in payment will occur if you do not update or enter the correct routing or account number when filing your claim. You can change your payment method through your MiWAM account under the Claimant Services tab. Select Modify Your Benefit Payment Method. You may also call the customer service number at 1-866-500-0017 and select option 2.
You must report your gross wages (the wages before taxes are taken out) for each week you work and certify for benefits, even if you do not receive the payment until later. You must report all earnings from any employer – including part-time or temporary work, severance pay, bonus pay, sick pay, holiday pay and vacation pay.
Claimants can only be paid on a single active claim and filing a second could cause a disruption or delay in benefits. Regular UI claimants who do not receive a disqualifying determination should not file a PUA claim. Please wait for your determination to be issued before you file and continue to certify for benefits.
To qualify for benefits, you must be able, available, and willing to accept suitable work. Limiting your availability and ability to accept work could affect your eligibility for benefits and a determination must be made.
To avoid these common mistakes that cause a delay in payments, review the 1901 Unemployment Benefits in Michigan Handbook to ensure you have all the information needed for filing and to best understand your rights and responsibilities while collecting unemployment benefits. The handbook can be found on www.michigan.gov/UIA or in your MiWAM account under I Want To > View Claimant Handbook.
If you make a mistake when filing or certifying, contact UIA by sending a message through your MiWAM account or by calling 1-866-500-0017.