Skip to main content
MENU
Labor and Economic Opportunity

Unemployment Insurance 101

  • The Unemployment Insurance Agency urges Michiganders to use Michigan Web Account Manager (MiWAM). You will experience longer load times – due to the unprecedented number of claims being filed, it may take several minutes for a page to load. Filing online remains the fastest way for Michiganders to apply for unemployment benefits. View the MiWAM Toolkit for Claimants for step by step instructions on how create your account.

How Do I File a Claim?

How Do I File a Claim?

    • Online at Michigan.gov/UIA using the MiWAM portal
    • By phone 1-866-500-0017 Option 1; TTY callers: 1-866-366-0004

What Do I Need to File?

What Do I Need to File?

    • Social Security number
    • Employment information for the past 18 months: employer name and address, firrst/last day worked/ gross earnings
    • Your address, phone number, date of birth
    • Non-Citizens Alien registration and the expiration date of your work authorization card
    • Driver’s License or State ID
    • The names and addresses of employers you worked for during the past 18 months along with your quarterly gross earnings,
    • The last date of employment with each employer.
    • Your most recent employer’s Unemployment Insurance Agency (UIA) account number or Federal ID number (especially if you have not filed a claim within the last three years or have been employed for less than six months). Depending on your situation, knowing the account number may speed up the processing of your claim (the employer’s Federal ID number appears on your annual W-2 form).

What's Next?

What's Next?

  • How do I get paid?
    In order to get paid, EVERY TWO WEEKS you must report (certify) that you are still unemployed by answering some questions.
     
    How do I report?
    • Online 24/7 through your MiWAM account.
    • Phone MARVIN (1-866-638-3993) Monday-Saturday 8:00 am – 7:00 pm.

    Payment posts within 2-3 business days from the date you report. Saturdays, Sundays, and holidays are not considered a business day.

    There are two options for payment
    • Direct deposit through your bank or credit union - You will need your routing number and account number
    • UIA Bank of America debit card

Questions on your Claim?

Questions on Your Claim?

    • Visit Michigan.gov/UIA for tools and resources
    • Access your MIWAM account 24/7
    • Chat with an agent M-F, 8 am to 5 pm or
    • Call our Customer Service line at 866-500-0017, M-F, 8 am to 5 pm. TTY service is available at 866-366-0004.