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Labor and Economic Opportunity

Contact UIA

MICHIGAN WEB ACCOUNT MANAGER (MIWAM) 

  • Send UIA a message or chat with one of our agents through MiWAM. From your MiWAM account home page, click to...
    • "Chat with an agent" during regular business hours of M-F between 8 a.m. - 5 p.m.
    • "Send Unemployment a message" during non-business hours.

UNEMPLOYMENT INSURANCE CUSTOMER SERVICE LINE

  • CLAIMANTS; Call 1-866-500-0017 - Monday - Friday; 8 a.m. to 5 p.m. 
  • EMPLOYERS: Call 1-855-484-2636 - Monday - Friday; 8 a.m. to 5 p.m.
    • If you need a Spanish-speaking representative, wait until you hear the option in Spanish. For all other languages, the customer service representative will connect you to a translator for assistance.
    • If you are hearing impaired, TTY service is available at 1-866-366-0004

MARVIN

  • Call 1-866-638-3993 to certify for unemployment benefit payments. Monday - Saturday; 8:00 a.m. - 7:00 p.m.

FOR EMPLOYERS  

  • Office of Employer Ombudsman -1-855-484-2636
  • Send a message or inquiry through MiWAM. From your MiWAM account home page, click I want to . . . then click "send Unemployment a message."

FAX

  • FAX  protests or other correspondence to: 517-636-0427; Fax appeals to 616-356-0739. 
  • Please include your name, Michigan Identification Number (MIN), signature and date on all correspondence.

MAIL

  • Protests only: Unemployment Insurance Agency, P.O. Box 169, Grand Rapids, MI 49501-0169
  • Appeals only: Unemployment Insurance Agency, P.O. Box 124, Grand Rapids, MI 49501-0124

 

UNEMPLOYMENT INSURANCE LOCAL OFFICES

BENEFIT OVERPAYMENTS

  • For questions regarding a benefit overpayment, contact the Benefit Overpayment Collection Unit at 1-866-500-0017 (TTY customers use 1-866-366-0004).

          Make your check or money order payable to "State of Michigan. Mail to:
          State of Michigan
          Unemployment Insurance - Restitution
          Dept # 771760
          PO Box 77000
          Detroit MI 48277-1760
 
           Mail requests and correspondence to:

           Benefit Overpayment Collection Unit 
           UIA
           P.O. Box 169
           Grand Rapids, MI 49501
           FAX: 517-636-0427

BANKRUPTCY AND FRIEND OF THE COURT

Mail correspondence to:

           UIA
           Bankruptcy Unit
           3024 W. Grand Blvd. Ste 12-100
           Detroit, MI 48202

 

OFFICES CLOSED DURING THE FOLLOWING HOLIDAYS - 2020

Wednesday, January 1, 2020 - New Year's Day

Monday, January 20, 2020 - Martin Luther King Jr Day

Monday, February 17, 2020 - President's Day

Monday, May 25, 2020 - Memorial Day

Friday, July 3, 2020 - Independence Day

Monday, September 7, 2020 - Labor Day

Tuesday, November 3, 2020 - General Election Day

Wednesday, November 11, 2020 – Veterans Day

Thursday, November 26, 2020 - Thanksgiving

Friday, November 27, 2020 - Thanksgiving

Thursday, December 24, 2020 - Christmas Eve

Friday, December 25, 2020 - Christmas Day

Thursday, December 31, 2020 - New Year's Eve