Once you have certified for benefits with MARVIN online or by phone, your benefits payment should be available via your chosen payment method within 7 to 10 business days. Bank of America Customer Service handles all questions and/or problems related to Michigan Unemployment Insurance debit cards. Contact Bank of America Customer Service online or call toll free at 1-866-436-1964 or contact your financial institution if you do not receive the direct deposit payment within this time period.