I cannot get through on the phone. What do I do now?

We've expanded our MiWAM online chat  and have added a number of FAQs and How-to videos to our website. 

You may also schedule an appointment to speak with a Customer Service Agent. Select the date, time, and type of appointment you would like to schedule.

• Telephone appointments and virtual appointments are available for customers with specific claim issues.

• Virtual appointments utilizing voice to text closed captioning are available for customers who are deaf or hard of hearing.

•  Local offices are open by appointment only. Click here for Unemployment Insurance Local Office locations. 
• Click here to schedule an appointment