The web Browser you are currently using is unsupported, and some features of this site may not work as intended. Please update to a modern browser such as Chrome, Firefox or Edge to experience all features Michigan.gov has to offer.
Where can I get help with my unemployment benefits if I have additional questions?
If you have a question or problem with your claim, call our toll free customer service line at 1-866-500-0017; TTY customers call -1-866-366-0004
Monday - Friday 8 a.m. to 5 p.m.
You may also schedule an appointment to speak with a Customer Service Agent. Select the date, time, and type of appointment you would like to schedule.
Telephone appointments and virtual appointments are available for customers with specific claim issues.
Virtual appointments utilizing voice to text closed captioning are available for customers who are deaf or hard of hearing.
- Local offices are open by appointment only. Click here for Unemployment Insurance Local Office locations.
- Click here to schedule an appointment