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Where can I get help with my unemployment benefits if I have additional questions?
If you have a question or problem with your claim, call our toll free customer service line at 1-866-500-0017; TTY customers call -1-866-366-0004
Monday - Friday 8 a.m. to 5 p.m.
You may also schedule an appointment to speak with a Customer Service Agent. Select the date, time, and type of appointment you would like to schedule.
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Telephone appointments and virtual appointments are available for customers with specific claim issues.
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Virtual appointments utilizing voice to text closed captioning are available for customers who are deaf or hard of hearing.
- Local offices are open by appointment only. Click here for Unemployment Insurance Local Office locations.
- Click here to schedule an appointment