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Reasoning with the Unreasonable Patron: 6 Secrets for Making It Work

Reasoning with the Unreasonable Patron: 6 Secrets for Making It Work

2023-09-26T18:00:00Z 2023-09-26T19:00:00Z Reasoning with the Unreasonable Patron: 6 Secrets for Making It Work

Unreasonable people can ruin a good day. In truth, you can’t reason with someone unreasonable, and you can’t change their behavior. You can, however, control your behavior and steer theirs in a better direction.

Discover techniques that can help you better manage the situation and preserve your sanity. It starts with you recognizing difficult behavior, you remaining calm and controlled, and a few tactics that de-escalate tense situations.

As a result of this program, attendees will be able to:

  • Explain 3 ways they can maintain their calm during a tense exchange
  • Name 6 things they can do to deescalate a heated conversation
 , Michigan
Event Date

Start: September 26, 2023 2:00 PM

End: September 26, 2023 3:00 PM

Unreasonable people can ruin a good day. In truth, you can’t reason with someone unreasonable, and you can’t change their behavior. You can, however, control your behavior and steer theirs in a better direction.

Discover techniques that can help you better manage the situation and preserve your sanity. It starts with you recognizing difficult behavior, you remaining calm and controlled, and a few tactics that de-escalate tense situations.

As a result of this program, attendees will be able to:

  • Explain 3 ways they can maintain their calm during a tense exchange
  • Name 6 things they can do to deescalate a heated conversation
More Information
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