Influencing Others into Action

For this program, we consider how to foster positive influence in our work groups. We will examine our emotional intelligence, communication styles/strategies, and learn best practices for engaging work problems/conflict.

Through examining our work cultures, you will gain transferable skills to create positive influence and action in the workplace.

As a result of this program, you will:

• Understand verbal and nonverbal communication patterns
• Determine one’s emotional intelligence
• Develop effective communication skills for creating positive influence in the workplace