Wolverine Worldwide
Security Operations Specialist

Opening Date: 07/17/2019
Closing Date: 08/31/2019

Contact Person: Natalie Storrer
Telephone: 616-866-5724
Email: natalie.storrer@wwwinc.com
Website: https://careers-wolverineworldwide.icims.com/jobs/11318/security-operations-specialist---rockford/job

The Security Operations Specialist is responsible for Wolverine Worldwide’s corporate campus physical security and security operations. Responsible for the daily activities of local vendor security force - responds to medicals, fires, and other site emergencies as well as non-emergency security issues. Provides physical security on the campus grounds. Conducts and ensures the daily work of the security officers (full-time and contract) supporting access control and video systems.

Primary Duties
  • Oversee corporate campus vendor security team for assigned location
  • Coordinate with Management and corporate departments concerning all Loss Prevention issues and programs within the facilities. (i.e. Employee & visitor security and safety, physical security, facility egress)
  • Secures property, personnel, and assets by patrolling property; monitoring surveillance equipment; and inspecting buildings
  • Responds to emergencies (i.e. weather, medical, fire, and hazmat); notifies/activates public emergency responders; assists with evacuations; manages emergency; debrief and write incident reports
  • Assist first responders with access to buildings, facilities and knowledge of all areas of the complex
  • Provide basic first aid including CPR under emergency conditions
  • Staff access control points; permitting entry; visitor management; and challenging unauthorized individuals
  • Communicates via multi-line telephone system, cellphone, text message, callboxes, and radio devices
  • Prevents losses and damage by reporting irregularities; informing violators of policy and procedures
  • Completes daily log reports and incident reports via computerized reporting systems
  • Protect the company’s assets relative to theft, assault, fire and other safety issues
  • Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
  • Complete daily, weekly, and monthly audits of security tools and systems
  • Schedule guards for shifts, vacations, holidays and filling vacancies at the direction of the WWW Global Security Specialist or Supply Chain Security Manager
  • Direct, supervise and manage subordinate security guards in the execution of duties
  • Assist with onboarding new guards, document training and performance of team
  • Assist with maintaining updated post guidelines, emergency procedures and ensuring security guards are properly trained
  • Performs duties consistent with the company’s AAP/EEO goals and policies.
  • Performs other duties as required/assigned by manager.
Knowledge, Skills and Abilities Required
  • Associate degree in criminal justice or related field preferred
  • Excellent written and verbal communication skills
  • Keen observation skills, ability to detect irregularities, threats and hazards
  • Ability to walk, climb stairs, run or stand for long periods of time
  • Capable of following complex instructions, multi-tasking and making sound decisions under pressure
  • Strong interpersonal skills, ability to handle confrontation and verbally de-escalate
  • Experience with alarm systems, CCTV, and card access
  • Computer skills, Microsoft Outlook, Word, ability
  • Experience operating within a command center
  • Ability to work independently with little or no supervision
  • Be able to work a flexible schedule, occasionally fill in nights and weekends, receive phone calls and respond to emergencies 24/7
  • Be available after hours for questions regarding site issues, post orders or schedule adjustments
  • Supervisory experience in a security, law enforcement or military setting
Working Conditions

Normal office environment. 

Committed to a diverse workforce, we are an Equal Opportunity Employer (Minorities/Women/Veterans/Disabled).