Oakland County Sheriff's Office
Opening Date: 12/07/2020
Closing Date: 04/30/2021
Contact: Daryl McCulloch
Under general supervision, dispatchers receive, and process calls for police, fire, ambulance, 9-1-1 and general emergency services. Dispatchers process calls by dispatching the appropriate fire, medical, or law enforcement personnel, or by referring the caller to the proper agency/personnel. Dispatchers are expected to multi-task by obtaining essential identifying information in a timely manner while maintaining contact with callers under emergency conditions. During medical emergencies, dispatchers provide callers with pre-arrival medical instructions. During fire emergencies, dispatchers provide callers with pre-arrival safety instructions. During law enforcement emergencies, dispatchers provide callers with pre-arrival safety instructions. Dispatchers respond to requests from officers for criminal history, driving, prior contact, location and other information and are expected to operate equipment to access various law enforcement systems for that information. Dispatchers use various computer programs and equipment throughout their shift to enter and access information.
Shift assignments include weekend and holiday work and will include rotating days off. Must be willing to work any shift. Shifts routinely run from 6:30 a.m. to 2:30 p.m., 2:30 p.m. to 10:30 p.m., and 10:30 p.m. to 6:30 a.m, although other shifts and hours may be assigned to ensure smooth running or emergency operations. Due to the nature of the operation employees are subject to mandatory overtime. Utilizes current Countywide and/or department-specific software to complete assignments.