Frequently Asked Questions
- How does my agency become an authorized Network user?
- How do I get access to the MCOLES Network?
- How do operators learn to use the Network?
- Why can't I access the live, production database using the login ID and password I created during training?
- Are there any rules that will affect my ability to log into the Network?
- How do I find the MCOLES Network on the Internet?
- Where do I create an Internet Explorer Favorite or Bookmark to access the Network?
- What are the rules for creating a new password?
- When a law enforcement agency employs a new agency head, what must the Department do to preserve its Network rights?
- Who do I contact if I'm having difficulty accessing the Network?
- How do I add a new Operator or rescind the rights of a current Operator?
