System RequirementsQ - Do I need any specific computer hardware to use the MCOLES Network?
A - The MCOLES Network is a Windows based, ORACLE database application, so you need a PC with Windows XP or higher as the operating system. At a minimum you should have a processor of 486/66 speed or higher. But, of course, the faster your processor and the more memory your PC has, the faster the web pages will load. This application will not run on a Macintosh computer.
Q - Do I need any specific software on my PC to use the MCOLES Network?A - In addition to the Internet browser, the only additional software you need on your PC is Adobe Acrobat Reader (version 4.0 or higher) to display and print the reports Acrobat Reader can be downloaded free of charge from Adobe at www.adobe.com.
Q - Do I have to use a specific Internet browser to access the MCOLES Network?A - The web modules of the MCOLES Network were designed for Internet Explorer. Even though another browser may allow access to the Web pages, MCOLES cannot ensure that the pages will function properly. Therefore, it is strongly recommended that IE 6.0 (or higher) be used to access the Network. Internet Explorer can be downloaded free of charge from Microsoft at www.microsoft.com.
Q - Is there any cost associated with the use of the MCOLES Network?A - There are no user fees, charges, or additional costs associated with the use of the MCOLES Network. The only possible costs to you, as a user, are those you would normally pay to an Internet Service Provider (ISP) for your Internet access.
Q - Why can't I view the entire web page on my monitor?
A - If you find that scroll bars appear on the right and/or bottom of each web page all the time and you have to scroll to view most pages, you probably need to increase your monitor's resolution to 1024 x 768. Although not all Network Web pages fit nicely on one screen, this higher resolution will greatly reduce the amount of scrolling required.
To adjust your monitor's resolution, click on [Start], Settings, Control Panel, and Display. Select the ‘Settings' tab. In the section entitled ‘Screen area', click and drag the bar to the right until 1024 x 768 pixels is displayed. Click on [OK]. You will be asked to confirm the setting change. When your screen refreshes, everything will appear smaller. You can easily repeat this process to return the resolution to a lower value when you leave the MCOLES Network.
There is also a setting in Internet Explorer that may have to be changed in order to view the screen properly. Click on View, then Text Size. The optimal text size is usually Medium.