Helpful Hints & Information
MCOLES licensed law enforcement officers are able to access to the MCOLES Network to view their training and employment records. For further information on this feature, go to the section of this Web site "MCOLES Network Law Enforcement Officers: Request Access" to find the required forms and instructions.
Law Enforcement Officers who have NOT received their MCOLES License Number should contact their Department's designated Point of Contact for the MCOLES Network to obtain that information.
REMINDER: When hiring an individual that has never held a law enforcement license or a candidate that has gone through the recognition of prior training & experience program, the following five (5) need to be completed and FAXED to MCOLES:
- Standards Compliance Report [generated from the Network]
- License Activation Report [generated from the Network]
- Oath of Office [prepared in-house]
- Waiver/Authorization for Release of Information [Appendix B from the Agency User Guide]
- Affidavit [Appendix B from Agency User Guide]
The Law Enforcement Agency Operator User Guide can be accessed from the navigation button titled "User Guide" can be accessed when you log into your home page in the Network. The User Guide contains information on how to use the system, information on what documentation needs to be FAXED to MCOLES, what documents need to be maintained in the officer's individual employment history file (Appendix A), and miscellaneous blank Applicant forms that need to be completed during the hiring process Appendix B). It is recommended that you print out the Network User Guide Manual, as well as Appendix A and Appendix B for future reference.
Whenever a law enforcement agency changes a department head, the Law Enforcement Agency User Agreement Addendum must be faxed to MCOLES. This can not be done through the agency profile page.
If you are newly designated as an Operator to the MCOLES Network and do not have security access, find information on this website on how to obtain a Network User ID, send an E-mail to MCOLES, or contact the MCOLES Help Desk at 517-636-7867.
Maintaining Your Password ~ If your Network password has expired, you will be directed to the Change Password screen when you attempt to log in. You will need to change your password by entering your old password first, then create a new password. A password must have at least a combination of a minimum of 6 letters and numbers (example: abc123, boxcar24). When you click "Change Password", you should receive a message that the password was successfully changed. You will then be logged into the Network and can navigate through the Web by clicking on the links. Passwords can also be changed after logging into the Network by clicking on the "Entity Profile"
REMINDER: The MCOLES Network is designed so that if there is no activity for 45 minutes, you will automatically be logged out of the Network. This is to help prevent unauthorized access to your information. If you close your Web browser without using the "Exit MITN" link, close your browser by clicking on the "X" in the upper right hand corner, use your browser's BACK Button when performing transactions on the Network or experience Network interruption, you will not be able to log back in until after a 45-minute period. This will result in the log-in screen showing that you are already logged into the Network.
It is recommended when working on a page for an extended period of time, that entered information be periodically saved so you are not automatically logged out due to possible inactivity or Network interruption, which would then result in a loss of unsaved data.
Specifically for in-service training operators, it is recommended when writing detailed blocks of information such as Goals Objectives and Course Outlines, first prepare the text in a word processing document, save it, and then cut and paste it into the Network.