University of Michigan DPSS: Communications Officers Closing Date: March 1, 2023

COMMUNICATIONS OFFICER

The Division of Public Safety & Security at the University of Michigan is hiring COMMUNICATIONS OFFICERS for our Ann Arbor Campus.

How to Apply

A cover letter is required for consideration for this position. Please include it as the first page of your resume. Please apply via the University of Michigan Careers page.

Pay Range Information

The pay range for new Communications Officers is $48,214.40 to $49,171.20
The full salary range for Communications Officers who have completed a one year probationary period is $51,646.40 - $59,384.00 and can be found in the POAM bargaining agreement.

Responsibilities

Under the direction of the management team, you will perform the following tasks:

• Receive and prioritize calls and determine appropriate action for emergency and non-emergency assistance
• Communicate with, and elicit useful information from, upset and irate citizens
• Dispatch public safety and security personnel to all University owned and leased facilities and properties
• Coordinate first responder information through computer-aided dispatch (CAD) system and radio, mobile data terminal, telephone, pager, and other devices
• Monitor several complex public safety radio frequencies, building alarms and security systems
• Maintain liaison with police, fire and other emergency agencies to assure the safety of the University community
• Participate in social media platforms to support safety related operations
• Deal with confidential information
• Other responsibilities as assigned

Required Qualifications

• Associates degree or the equivalent combination of education and experience in a related field
• Capability to react with compassion and calmness while eliciting useful information and adopting appropriate action plans for emergencies
• You have mental, visual, and auditory acuity stamina
• Advanced typing skills for data entry
• You must pass a background investigation, drug screening, psychological evaluation, and physical examination.
• You will be in a uniformed position and required to maintain appearance and grooming standards by following the DPSS uniformed personnel dress code.

Mission Statement

We are a full-service law enforcement agency with responsibility to provide police services to all areas of our campus community. Our mission is to contribute to and promote a safe and secure community, while respecting the rights and dignity of all persons using facilities and programs of the University of Michigan.

Why Work at Michigan?

With over 450 employees and several exciting and diverse Departments, DPSS offers a wide range of engaging career opportunities. We have opportunities in Administration, Community Engagement, Dispatch Services, Emergency Management, Guest Services, Housing Security, Michigan Medicine Security, Museum Security, the Police Department, and Special Event & Dignitary Protection Security.

We are dedicated to providing a safe and secure environment for all U-M students, faculty and staff, with an emphasis on community engagement, prevention, and education.

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

• Excellent vacation time package
• A retirement plan that provides two-for-one matching contributions with immediate vesting
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses