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Berkley Department of Public Safety: Police/Fire Dispatcher Closing Date: September 1, 2024

Under the supervision of the Lieutenant or other shift commander, receives and dispatches emergency calls.  Collects and enters information from the LEIN system, performs a wide variety of administrative and clerical tasks, and interacts effectively with wide range of public safety agencies.

ESSENTIAL JOB FUNCTIONS:

  • Receives, processes and prioritizes all incoming calls and emergencies in the designated service area, and occasionally beyond.  Responds to inquiries as appropriate.
  • Dispatches fire, ambulance, police, animal control and public works to emergency and non-emergency calls for assistance.
  • Utilizes the Michigan Law Enforcement Information Network (LEIN).  Makes inquiries and enters and removes warrants, personal protection orders, and conditions of bond and other information.
  • Checks LEIN system for criminal records and relays applicable information to other agencies.
  • Contacts other police agencies in regard to warrants and other matters.
  • Enters impounded and abandoned vehicles in the system or releases them, as appropriate.
  • Assists citizens at the front desk.
  • Testifies in court related to calls received, as required

REQUIREMENTS INCLUDE THE FOLLOWING:

  • A high school diploma or equivalent supplemented by vocational training in computer software and database usage.
  • One year of experience as a dispatcher, preferably in a public safety setting preferred but not required.
  • Ability to acquire LEIN certification as a condition of hire.
  • Ability to work a seven-day, 24 hour/day operational schedule
  • Good knowledge of the laws, regulation and policies governing police department functions and other public safety processes.
  • Skill in operation of standard office equipment including computers and related word processing, spreadsheet and database applications.
  • Ability to establish effective working relationships and use good judgement, initiative and resourcefulness when dealing with the public and other department and County employees.
  • Ability to type and enter data rapidly and accurately.
  • Ability to understand and follow complex oral and written instructions.
  • Ability to work effectively under stress, emergency situations, and changes in work priorities.

STARTING PAY $49,880/YEAR (HIGHER PAY POSSIBLE FOR LATERAL TRANSFER AND EXPERIENCE), TOP PAY $60,591.04 IN 2026. DISPATCHERS ARE PART THE BERKLEY POLICE SERVICE AID UNION.  12 HOUR SHIFTS EVERY OTHER WEEKEND OFF (7A-7P AND 7P-7A), EXCELLENT BENEFIT PACKAGE, INCLUDES BLUE CROSS BLUE SHIELD COMMUNITY BLUE PPO, RETIREMENT HEALTH SAVINGS PLAN, VISION DENTAL INSURANCE. DEFINED CONTRIBUTION RETIREMENT, 6 YEARS TO VEST (4% EMPLOYEE, 4% EMPLOYER MATCH + 6% = 10% TOTAL EMPLOYER MATCH).  EXCELLENT PAID TIME OFF (VACATION, HOLIDAY, SICK).