Coronavirus (COVID-19) Resources For Homeless Assistance Providers

Governor Whitmer has declared a state of emergency for Michigan over the coronavirus (COVID-19). To better serve homeless assistance providers, the Michigan Campaign Against Homelessness is providing this site as a resource to help as you navigate the quickly changing landscape of this pandemic and the necessary adjustments that will need to take place within your programs and services.

If after reviewing these materials you still have questions, please contact:

Healthcare and Managing Symptoms of COVID-19

Individuals experiencing homelessness are at higher risk of contracting the coronavirus and experiencing harmful, even life threatening, symptoms from COVID-19. Underlying health concerns, lack of access to medical care and sanitation supplies, communal living environments, and other risk factors all put individuals and families experiencing homelessness at higher risk of COVID-19. Service providers and those working with individuals experiencing homelessness should take extra steps to reach, care for, and support this population during the COVID-19 pandemic. Please visit the CDC for the most up to date list of all high risk populations.

Agencies should take extra steps to track information regarding tenant health care coverage, their primary care physician, diagnoses, medications and other key health related information. Your case management staff should consider which residents are able to manage their own health and which ones will need extra support in order to be sure they report any symptoms and reach out to appropriate medical personnel as needed. Please see this document from MDHHS for additional guidance on how to plan, prepare, and respond to COVID-19.

COVID-19 is creating a significant amount of stress and anxiety for many people. That also applies to our clients and tenants. Like the rest of us, they may be experiencing increased anxiety and depression, feelings of isolation, and become overwhelmed with lack access to community resources. While social distancing is required, we encourage agencies and case managers to continue engaging with clients and tenants in the safest and most appropriate manner - over the phone, via email or texting, Facebook messaging and other innovative ways of using technology (based on what your agency allows). Reach out and engage, educate, and support your tenants.

For additional guidance regarding COVID-19, please visit the CDC Coronavirus Disease 2019 (COVID-19) for information regarding:

Resources for Homeless Assistance Providers

This section will be updated as new information become available. Please contact us at: mshda-hs@michigan.gov if you have additional resources you would like to share.

Webinars and Peer Support Opportunities

  • Infectious Disease Preparedness for Homeless Assistance Providers and Their Partners hosted by HUD and the CDC

  • COVID-19 Weekly Dialog with Michigan Homeless State Partners hosted by the Michigan Coalition Against Homelessness (MCAH): Register

  • COVID-19 Information for Homeless Providers hosted by MDHHS

  • Michigan COVID-19 Peer Support Group for Homeless Service Providers

Toolkits and Other Guidance

Please refer to the sections below for specific guidance based on service type. This information will be updated as new information becomes available. Please contact us at: mshda-hs@michigan.gov if you have additional resources you would like to share.

All Homeless Services Providers

Emergency Shelters

Street Outreach

Supportive Housing

Community Development Block Grants

Michigan Homeless Service Providers - FAQ


What you need to know

COVID-19 is a new disease that causes respiratory illness in people and can spread from person to person.

What to do if you are sick

If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your doctor’s office or hospital first OR call your local public health department.

Help prevent the spread of COVID-19

Help prevent the spread of respiratory diseases, like COVID-19 by avoiding close contact with people who are sick; covering cough and sneeze; avoiding touching eyes, nose and mouth; and washing your hands with soap and water. Follow the CDC guidelines for additional ways to protect others in your home and community.

Questions about COVID-19?

Call the COVID-19 Hotline at 888-535-6136, 7 days a week, 8 a.m. to 5 p.m. or email COVID19@michigan.gov 24/7. For more information about Michigan’s response to COVID-19, visit: https://www.michigan.gov/coronavirus