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During an investigation, the claimant and respondent both have the opportunity to present evidence. The investigation may also include a site visit, interviews with witnesses and analysis of documents.
MDCR may schedule a conference with both parties to explore possible resolutions, clarify issues and provide a forum for presenting additional evidence.
MDCR attempts to resolve complaints at all stages of the investigation. If both parties agree to a settlement, MDCR will close the investigation. If no settlement is reached, MDCR will complete the investigation and report on its findings.
Michigan law prohibits discrimination in:
- Public Accommodation
- Public Service
- Law Enforcement
based on race, religion, color, national origin, age, sex, disability, genetic information, marital status, familial status, height, weight and arrest record.
A Complaint is not a Lawsuit
MDCR is an administrative agency representing the interests of the state. While a complaint is being investigated, the Department represents neither the claimant or the responding party.
HOURS: The online system is available Monday through Saturday between 5:00am and 12:00 midnight (Eastern Time)
NOTICE:On Sunday, September 25, MDCR’s online complaint and request for service forms may be unavailable for several hours due to server maintenance.
How To File a Complaint of Discrimination
If you believe you have been the victim of unlawful discrimination within the past 180 days, you can file a complaint online or by calling 1-800-482-3604.
If you have questions about civil rights or believe you have been discriminated against, contact MDCR by phone (1-800-482-3604), in writing, online or in person. If you contact us by US mail or email, please include your name, address, and a telephone number where you can be reached during the day.
You also now have the option to speak to a Civil Rights Claims Examiner virtually through Zoom on Mondays from 8:00 a.m. to 12:00 p.m. and Wednesdays from 1:00 p.m. to 5:00 p.m (excluding state holidays). Once you join the call, you will be placed into the waiting room. Participants will be addressed in the order that they joined.
To join the Zoom call during the above scheduled times, click here: https://us02web.zoom.us/j/89711420571?pwd=cG40RkwwaWlaVXdBMnM0K1Y2NmkyQT09
File a Formal Complaint
If the incident falls under the laws we enforce and occurred within 180 days, MDCR will prepare a formal complaint for you to sign before a notary public and return to MDCR. Once MDCR receives your notarized complaint, it is placed on the docket and a copy is sent to you (the claimant) and the person or organization you filed the complaint against (the respondent.) MDCR will then conduct an impartial investigation of all available evidence. You can file a complaint online or by calling 1-800-482-3604.