HR Self-Service Password Help

How do I get a new Password?  
If you've already completed your security questionnaire, answer two questions and we'll send you a new password. 

Otherwise, contact the MI HR Service Center at 877-766-6447 or 517-284-6460 to get a Temporary Pin.

What is my Security Questionnaire?
Your Security Questionnaire verifies your identity when you reset your Self-Service Password online.

Do I really need a new Password?
Troubleshoot your password

I just got a Temporary Pin, now what?
Get your password!

What if I'm a new employee?
Once the system knows you're hired, we send a letter to your home address with directions to get your first password.  If you don't get a letter within two weeks of your start date, please email .

Note:  If you are no longer an active employee, your HR Self-Service access will expire in 90 days.

Can I Talk to Somebody?  

Call the MI HR Service Center:



Additional Helpful Links Regarding Your Password:  


HR Professionals (HRP Users)