How will I know if documentation is needed for my claims?

WageWorks© will notify you through your preferred communication method of online account, mail, text message, or email. You may select your preferred communication method through your WageWorks©  account. You are strongly encouraged to log into your WageWorks© account on a regular basis to monitor requests. It is your responsibility to ensure all outstanding claims have been substantiated no later than March 31, 2021 for the 2020 plan year.