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13. I received the error "Verification Failed" when I attempted to make a payment, what does that mean?

13. I received the error "Verification Failed" when I attempted to make a payment, what does that mean?

This error will occur when the payment is unable to be processed. For example, this error will appear when:

• the CVV2 code entered does not match the code on file with the financial institution that issued the card, or

• the billing address entered does not match the address on file with your financial institution