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Who do I contact regarding questions about claims and substantiating documentation that I have or may still need to submit?
The HealthEquity|WageWorks Customer Service Center should always be your first point of contact. They can be reached at 877-924-3967, Monday through Friday, 8:00 a.m. - 8:00 p.m. Their customer service staff has detailed information regarding your account and can confirm what documentation has been received, processed, and/or identify any outstanding issues. You can also log into your HealthEquity|WageWorks account (www.HealthEquity.com/WageWorks) to confirm whether you have any claims that require substantiating documentation.