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Carrier Contact Information

Carrier Contact Information

HEALTH

Blue Cross Blue Shield of Michigan (BCBSM)
State Health Plan PPO (SHP PPO)

Non-Medicare Retirees
Customer service: 800-843-4876

Carrier microsite: www.bcbsm.com/som

Medicare Advantage Retirees
Customer service: 800-843-4876
Carrier microsite: www.bcbsm.com/statemedicare

 

OPTUMRx
State Prescription Drug Plan (SHP PPO)

Non-Medicare Retirees
Customer service: 866-633-6433.
Carrier microsite: www.optumrx.com/som

Medicare Advantage Retirees
Customer service: 866-635-5941
Carrier microsite: www.optumrx.com/som

 

Blue Cross Blue Shield of Michigan (BCBSM) in partnership with New Directions
State Behavioral Health/Substance Use Disorder Plan (SHP PPO)

Non-Medicare Retirees
Customer service (benefit inquiries, claims, ID cards): 800-843-4876
Customer service (authorizations and referrals): 866-503-3158
Carrier microsite: www.bcbsm.com/som

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • ?2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

Medicare Advantage Retirees
Customer service: 888-803-4960
Carrier microsite: www.bcbsm.com/statemedicare

 

Blue Care Network (BCN)
Non-Medicare Retirees
Customer service: 800-662-6667
Carrier microsite: www.bcbsm.com/som

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • 2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

Medicare Advantage Retirees
Customer service: 800-450-3680
Carrier microsite - medical: www.bcbsm.com/som

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • 2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

 

Health Alliance Plan (HAP)
Non-Medicare Retirees:
Customer service: 800-422-4641
Carrier microsite: https://www.hap.org/som/early-retirees

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • 2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

Medicare Advantage Retirees
Customer service: 800-801-1770
Carrier microsite: https://www.hap.org/som/medicare-advantage

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • 2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

 

Physicians Health Plan (PHP)
Non-Medicare Retirees
Customer service:  800-832-9186 or 517-364-8500
Carrier microsite: www.phpsom.com

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • 2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

Medicare Advantage Retirees
Customer service: 844-529-3757
Carrier microsite: www.phpsom.com

 

Priority Health
Non-Medicare Retirees
Customer service: 800-446-5674
Carrier microsite: www.priorityhealth.com/som

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • 2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

Medicare Advantage Retirees
Customer service: 888-389-6648, option 3
Carrier microsite: www.priorityhealth.com/som

  • 2021 (January 1, 2021 - December 31, 2021): Plan Summary
  • 2020 - 2021 (October 1, 2020 - December 31, 2020): Plan Summary
  • 2019 - 2020 (October 1, 2019 - September 30, 2020): Plan Summary

 

DENTAL

Delta Dental of Michigan
Non-Medicare and Medicare Retirees
Customer service: 800-524-0150
Carrier microsite: www.deltadentalmi.com/som

 

VISION

EyeMed
Non-Medicare and Medicare Retirees
Customer service: 833-279-4355
Carrier microsite: www.eyemedvisioncare.com/som

 

LIFE INSURANCE

Securian

Non-Medicare and Medicare Retirees
Customer service: 877-867-5781