Support desk for the Michigan Online Educator Certification System (MOECS):

E-mail: MDE-EducatorHelp@Michigan.gov
Telephone: 517-241-5000
Phone and email support is available Monday through Thursday from 8:05am to noon and 1:05pm to 4:50pm.

We are currently experiencing technical difficulties with our phone system.  It is advisable to contact us via email while communications technicians attempt to remedy the problem.  Our great team of representatives respond to questions via phone and email during regular business hours.