August 17, 2021: Upcoming AFC IVR Outage

August 17, 2021: Adult Foster Care (AFC) Providers: The AFC IVR phone line used to submit claim information will be unavailable beginning at 5:00 PM EST Wednesday, August 18, 2021, due to system changes. We apologize for any inconvenience this may cause and will send an update when the IVR becomes available for use again.

During this outage, providers must submit claims through the Adult Services Authorized Payments (ASAP) application on the MILogin website:

For instructions on how to submit claims using ASAP visit the following link: ASAP Claim Submission Instructions.

Providers with further questions please contact Provider Support at 1-800-979-4662 or by e-mail