The Insurance Advocacy for Home-Based Alternatives Program works statewide to help families maximize insurance coverage for home-care services. The program:
- helps families understand the benefits available under their health insurance contracts,
- coaches families through the process of negotiating approval for home-care services and benefits under any insurance contracts, and
- assists families in resolving denials of home-care services.
In addition, the program reviews each referral to ensure prompt coordination with all publicly funded home-care resources and use of all available routes to achieve Medicaid eligibility.
Services: More than 600 children and families are served annually.
Contact: Kathy Neville, 616-844-1056 Nevillek@michigan.gov