Medication Assistance during the COVID Emergency

Hand Washing

During the COVID-19 pandemic drug companies are stepping up to provide relief for those already using their medication.

  • The American Diabetes Association has gathered many resources and posted them on their website at Be sure to scroll to the bottom of the page. The American Association of Clinical Endocrinologists and the American College of Endocrinology also had resources that list help by medication and can be found at Prescription Help.
  • To help locate affordable healthcare and medication visit
  • You can compare pricing for your medications at pharmacies nearest you by visiting
  • Other ways to save:
    • Check with your insurance to see if mail order is available. This will minimize exposure with picking up medications at the pharmacy.
    • Check with your insurance company to see if you can get a 90-day supply instead of 30-days to minimize trips out into the community.

People with diabetes are not more likely to get COVID-19 than the general population, but individuals with diabetes do face a higher chance of experiencing serious complications if they contract COVID-19.

Plan ahead for your insulin needs.

  • Consider using mail order if that is an option through your insurance.
  • During this state of emergency some insurers are waiving the early medication refill limits on 30-day prescriptions.  Call your insurer to find out.
  • Manufacturers are not reporting that COVID-19 is impacting access to insulin and other supplies.
  • If you need assistance or information on resources, visit


Telehealth is communicating with your healthcare team using electronic devices, such as a phone, computer, or tablet. During the COVID-19 pandemic it can be a way to get care while protecting yourself from the virus. Telehealth is a covered benefit for those with Medicare and Medicaid services. Many providers including diabetes care and education specialist can use telehealth to provide care. Contact your healthcare provider to see if they can provide services this way.

This video from the State of Hawaii explains what to expect from a telehealth visit.


Stay Healthy During Sickness or Emergency

These plans can help you or a loved one:

  • Plan for emergencies
  • Safely store insulin
  • Plan for sick days

Don't Delay, Prepare Today

Watch a video of "how to pack your diabetes emergency kit" or download written plans (available in English and Spanish): Diabetes Emergency Plan

Learn how to make a Patient Preparedness Plan and how to safely store your insulin.  Click on the links below to learn more:

Diabetes Sick Day Plan

It's important to plan ahead for sick days before they happen. If you get sick, your blood sugar can be harder to manage.

Prepare before getting sick:

  • Talk to your doctor about vaccines you may need
  • Keep a few weeks supply of your diabetes medications on hand
  • Keep easy to fix foods in your home:  Stay Healthy While Staying Home
  • Make-a-plan with your doctor

If you get sick:

  • Test your blood sugar more often, about every 4 hours and keep a log for your doctor
  • If your blood sugar is too low, below 70, or you feel symptoms, treat it:  Low Blood Sugar
  • Continue to take your insulin or diabetes pills to avoid High Blood Sugar
  • Drink extra calorie-free liquids, 4-6 ounces every half-hour

Click on the links below to learn more about managing diabetes during sick days, including COVID-19:


Managing Sick Days. (2020, March 31). Retrieved April 23, 2020, from